1. Information We Collect
We collect information you provide directly, including name, email, phone number, company name, and inquiry details when you submit a contact form or request a quote. We also collect standard web analytics data (IP address, browser type, pages visited) through cookies.
2. How We Use Your Information
Your information is used to respond to inquiries, process quote requests, improve our services, and comply with legal obligations. We do not use your data for marketing without explicit consent.
3. Data Sharing
We do not sell, rent, or share your personal information with third parties, except as required by law, to fulfill service obligations (e.g., logistics partners), or with your explicit consent. All third-party partners are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures including encryption (TLS 1.3), access controls, and regular security audits. Given the sensitive nature of our industry, we maintain enhanced security protocols aligned with NIST cybersecurity frameworks.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contract-related data is retained for a minimum of 7 years per regulatory requirements.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies for site functionality and analytics cookies to understand usage patterns. You may disable cookies through your browser settings, though some site features may be affected.
8. Contact
For privacy-related inquiries: [email protected] or visit our Contact page.